Public areas are the places that accommodate house guests and the general public. A lot of investment is applied to these areas to make them attractive and good-looking. Public area hotels are gaining popularity in recent years. It is designed in such a way as to provide a comfortable environment to the residents and also create an engaging space.
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If you are going on a business trip, you must look for a public area hotel. It is the best place to escape everyday life and have a memorable trip. The public area is the very first area that people see. Even if the property is large or small, the guest sees every inch of it.
In this article, we will see the public area job description, the public area attendant role and responsibilities, his salary and experience. We will also look at the list of public areas in the hotel and the importance of cleaning.
Public Area Hotel Job Description
Hotels provide comfort and convenience to travelers and their guests. There is a complete team of workers for your care. Public area attendants or cleaners are among them. Although not at the front desk, they are important in improving the atmosphere. They take care of restaurants and rooms and arrange furniture.
Public area attendant roles and responsibilities
Here we will explain the key responsibilities and roles of public area attendants:
Cleanliness: They clean rooms, hallways and windows. They give importance to cleanliness.
Check maintenance: If there is any maintenance problem, they check for it. If there is damaged furniture or broken instrument, they maintain it in time.
Removal of trash: They collect the garbage from bins and dispose of it.
Coordination with staff: They coordinate with staff related to guest rooms and public area attendants.
Keeping buildings clean: They perform different tasks, such as cleaning the carpets.
Public area attendant salary
Attendants grow step by step to reach an average rate. They provide security to the shopping malls and other establishment department. Their demand is increasing day by day. On average, their salary is low as compared to front desk staff. Luxury hotels give more salaries, while small hotels provide lower salaries.
Education and Experience
Some hotels require only a school diploma or secondary certificate. Others also do not need a certificate; they only need experience. Having a degree is a plus point with a certificate in hotels. It will make you preferable that other applicants do not have.
List of public areas in the hotel
When you move inside a hotel, you look for a comfortable room. They provide accommodation and a great experience. The public areas are unforgettable among the public area hotel. It provides social interaction and recreation for guests. Every area requires proper cleaning and comfort, whether a parking area or a meeting hall. Sports areas must be well organized and groomed. Here is a list of public areas:
Ground level
To generate revenue, the ground level is open for visitors. It is a lower lobby area in some hotels for revenue production. It includes different areas like health clubs, shopping malls and restaurants. It also contains fountains in some hotels.
Business floor
It is the area where all the offices are situated. It includes sales and marketing, accounts and beverages etc.
Poolside area
It is a refreshing sight from the busy routine of life. In this area, you feel relaxed by enjoying poolside drinks, the sun, and refreshing dips.
Rooftop Terrace
Height hotels give amazing views from the rooftop. You can also take a refreshing breath and relax by looking at the night sky.
Lobby Level
It is where guests are welcomed and is also known as the hotel’s heart. It leaves an everlasting impression. It is where you check-in and provide all the services regarding booking and transportation. This area is used for meet-ups and watching people.
Importance of cleaning public areas in hotels
There is high traffic in the public area, it must be clean. People visit public area hotels for fun, business trips, and discussions. Cleanliness is important as it affects the overall health of guests and the establishment’s reputation. Cleanliness is important for various reasons:
- If the areas are clean, the guest will find himself safer.
- Regular cleaning increases the shelf life of furniture and paints. It reduces the cost of regular replacement of objects.
- Clean areas satisfy the guests, and he is likelier to return on future trips.
- To attract new guests, the hotel’s reputation is a critical factor. Clean areas show a commitment to excellence.
FAQ’s
What is an example of a public area in housekeeping?
It is the front of the house, like the entrance, elevators, lobbies and lounges.
What do you mean by public area?
It is where people can access things like buildings, bridges and parks. It also includes plazas, sidewalks, and public streets.
What are the 2 types of housekeeping?
There are two types of housekeeping.
- Domestic housekeeping for private
- Institutional housekeeping for commercial purposes.
What is a linen room?
It is the centralized part of the hotel and is used as a storage point.
Conclusion
The public areas of hotels are becoming more popular because they are meant to be interesting and safe for residents and guests. Public area workers are very important for keeping these areas clean and working well, ensuring everyone has a good time. A public area guard has many duties, such as keeping the area clean, checking for upkeep problems, and working with other workers.
Cleaning these public places is of the greatest importance because it directly affects the safety, happiness, and image of the business as a whole. Spending money on keeping public areas of hotels clean and well-kept is a smart move that helps guests feel good and happy and helps the hotel business succeed and grow in the long run.
