Are you on vacation in a beautiful place? And, staying in a hotel that matches your desires, a room with all equipment. But, at one time the room experiences some fault and you request hotel staff to change rooms. Room upgradation or change seems to be a procedure of shifting from one room to another. All this is due to certain reasons, like if the original room is not up to mark or if the hotel is overflowed with guests. Let’s learn about the hotel guest room change procedure via this valuable article.
Room change could be done by guests who wish to upgrade their room or due to accessibility issues. Hotels remain almost under renovation, so you might end up in the wrong place at times. If the room possesses a fixable issue, why not offer a chance to management to shift you to some other room? In this way, you could avoid credit card disputes and confrontations with managers and could focus on other things.
If your room is not as per your expectations and possesses some issues, the management will strive hard to make it correct. Changing the hotel room could be due to various possible reasons. Whether you are experiencing discomfort, or just seeking change, hotels offer you a room change option as per guest’s preference. Whatever might be the reason, room change is hassle-free for guests.
Hotel room change procedure
Are you staying in a hotel during your vacation? But, if you are not satisfied with the room, you could request a room change. But, due to certain reasons, if the matter is not resolved, the manager provides a full or partial refund. Ensure to follow these steps in handling room transfer, and be prepared to navigate room change conditions during the vacation.
- Know the reason for a room change
Before requesting hotel management for a room change, it is pretty essential to talk about room change. The most common reason for room change includes unhygienic rooms, noise disturbance, faulty equipment, or just a desire for a different view. Identifying appropriate reasons would allow you to effectively communicate with the manager regarding room change.
- Approach front desk
To start with the room change procedure, call or visit the hotel’s front desk, and politely explain the entire situation clearly. If you experience faults with your current room, give every detail to staff for better understanding. Ensure to maintain calm and patient behavior, as searching for an alternative room might result in much time.
- Provide solutions
In certain cases, hotels might not have alternative rooms as per your expectations. So, to increase the chance of room change, consider offering certain hassle-free solutions. For instance, if you wish to change the floor or want a lower room category, it could make the process time-consuming. Being open to varying alternatives depicts your cooperative expression, making it much easier for management to go with your request.
- Check for room availability
When you explain your situation, hotel management would look for availability for alternative rooms, via a room change procedure in front office. The staff would keenly evaluate upcoming bookings, occupancy, and some other beneficial requirements that you mention. If there is availability of any other room, you will get informed by the staff. Grab details regarding the new room, like its features, amenities, location, and any other sort of difference in room type.
- New room inspection
After getting a new room and before shifting into it, it is advisable to introspect the new room properly. Make sure that the room meets the expectations and resolves issues that you experienced with the previous room. Check for equipment functioning, cleanliness, or any other thing that you desire, like an easy-to-access room. Moreover, if issues shoot up, inform the staff and address the issue.
Once you get satisfied with the new room, pack up your things properly and ensure that nothing is left in the previous room. Apart from this, if staff offers help in luggage shifting, take their help for quick moving. Or, you could shift the items without any staff help, considering not to damage hotel belongings or not to disturb other guests. Give information to the front desk after you shift into a new room.
- Checking out
Ensure to settle any leftover bills or charges that are associated with your previous room before checking out from the room. These charges might include any damage, room service, minibar usage, or anything else. Ensure to inform the staff about your room vacating and don’t forget to hand over the access card or the key.
- Get settled into a new room
Once you check in to a new room, take some minutes to familiarize yourself with the room’s features and basic amenities. If you experience any problem or issue, report the issue immediately to the front desk for quick resolution. Experience comfort and ensure to enjoy your remaining stay in the new room.
Reasons for a room change In Hotel
Stay in a hotel is a soothing experience that most tourists enjoy, whether for leisure or business purposes. However, there are certain situations when guests could request a room change. Let’s have some light on various factors that serve as the reasons for room change in hotel that contribute to decisive procedures.
- Noise distractions
Noisy distractions serve to be the prime reason why guests request room changes. As hotels reside in bustling places, it’s not uncommon for the guests to witness disturbances from nearby construction work, adjacent rooms, or some common noisy area. In such criteria, guests might look for a quiet room away from all these distractions to ensure a comfortable and peaceful stay.
- Hygiene problems
Another major reason is cleanliness and maintenance problems for which a guest could request a new room. Guests expect their hotel rooms to be comfortable, clean, and in better working condition. If a certain problem arises, like broken fixtures, plumbing problems, or an unhygienic situation, guests might request a room change to ensure a better experience.
- Not as expected
At times, guests request a room change, as their initial room doesn’t meet their expectations. This might include various issues relating to view or room size. For instance, you book a room facing sea view but after arriving you discover that their room overlooks the parking area. In this situation, guests look for a better room that aligns with their expectations with better amenities.
Guests with some sensitivity or allergy to specific substances or the environment might request room change for proper well-being. This might include a room with a smoking smell, pets, or strong chemicals. And, hotel staff grant the request to ensure proper health and comfort of every guest residing in the hotel.
- Personal choice
Personal choice seems to play a major role for guests who desire room change. Some guests might desire a higher floor for a better view, or for a room that lies nearby to an elevator, or a room that possesses more vibrant lights. Moreover, hotel guests might have some specific personal choices that make them go for a room change as per their expectations and requirements.
- Special occasions
In case of some special occasion, like an anniversary, honeymoon, or birthday, guests might have a desire for a room change to make the occasion more exhilarating. In the hotel guest room change procedure, guests might look for more upgraded suites or rooms with awesome features, such as a private balcony, jacuzzi, or romantic decoration. Moreover, hotel management strives to grant the request and help them to create a never fading memory.
What not to do during room change In Hotel?
While changing a hotel room, there are some things that you require to remember for a respectful and smooth transition. Let’s look into some things that you should not do during a hotel room change.
- Requesting a room change
At times, guests desire room change due to noisy background whether it be a construction work or adjacent room. However, it is advised to convey the room change procedure in front office, when the guest asks for a room change. Guests should not solve the problem on their own by trying to knock on an adjacent room’s door as it could lead to a serious situation. Moreover, hotels offer three chances to noisemakers, otherwise, they are prompted to leave the hotel.
- Room upgradation
There are a plethora of situations where guests are urged to change rooms but feel hesitant as they get scared of negative impressions or lack of space in the room. At various times, guests desire room upgrades due to certain special requirements, or they have some special occasion that they wish to celebrate more elaborately. In this hesitant situation, guests should not disrespect staff by ignoring or hitting them. They are required to be honest and straightforward as the staff would surely help.
- Preference for adjoining room
In certain cases, guests come to hotels with family or friends, and they wish to remain close if they visit each other for a short period. So, it would be good to book rooms in advance as such sorts of rooms stay in high demand. Instead of contacting reservations, guests are required to call the hotel to inquire about connecting rooms. Contact the front desk and inquire about everything that you require to know.
- A hotel room with a good view
Who doesn’t enjoy a hotel room with an enchanting view? Everyone has a luxurious hotel room with a view that is available at an extra cost. Moreover, if you wish this, you need to pay more in comparison to a regular room. But, guests should not book the room online, as they would not get appropriate information about which room has the best view. Booking via telephone or email serves to be the better option as guests would be able to converse with some representative who offers information about the best room.
- Room utilities
Travelers love to travel as light as possible, but that is not always the case. However, hotel rooms possess certain items that guests might carry with them, such as soap, to make the traveling procedure easier. For more room utilities, guests are required to contact the front desk, but not during peak time. During peak time, the front desk would not be able to handle some special requests.
Room types In Hotel
Do you desire a hotel room change? But, want which room? In hotels every room is categorized as per decor, number of beds, certain features, and other things. Moreover, during room change, the staff should follow steps in handling room transfer, be it of any category. Let’s have a quick look over some room types that might fascinate the guests.
- Single – A room constructed for one person, including one to two beds that possess a soothing environment.
- Double – A room designed for two people, including one or more beds, and possesses a better staycation.
- Triple – A room made for three people, including three twin beds, one twin bed or two double beds, or one double bed.
- Quad – A room made for four people, that includes two or more beds, is much better in experience.
- Queen – A room that possesses a queen-sized bed, that occupies one or more people, and it offers a gigantic view.
- King – A room that possesses a huge bed in king size, occupies more than one person and offers a relaxing experience.
- Twin – A room that includes two single beds, that can occupy more than one person, and offers a comfortable experience.
- Hollywood twin room – A room that occupies two people, including two twin beds along with a common headboard.
- Suite – A luxurious living room that is connected with almost two bedrooms, that includes a separate living room.
Room change might be a straightforward procedure if you abide by step-to-step instructions. But, make sure to express your concerns properly, and carefully examine the new room before check-in. However, with a cooperative and polite attitude, you could increase the chance of getting a new room that ensures a relaxing and cool stay at your dream hotel.