Do you know the importance of grooming standards for hotel staff in the hotel industry? Do you know what exactly are the grooming standards within the hospitality sector? Well, grooming standards for the hotel staff are much more than just personal hygiene.
It is generally focused on the appearance, style, discipline and posture of the hotel staff members. Additionally, being mindful of all these minute aspects associated with grooming standards can highly help in enhancing the overall brand value. An image of a hotel while also uplifting the individual personality of the hotel staff members.
Related: THE POWER OF HOTEL BRIEFING: UNDERSTANDING ITS ROLE AND RELEVANCE
Importance of Grooming in Hotel Industry
Some of the most vital points to understand the importance of grooming in hotel industry are listed below.
There is a massive importance of grooming in hotel industry because it conveys a sense of professionalism and needs appearance in front of the hotel guests as the guests are always expecting a premium level of attention and service from the hotel staff members. This ensures that the first impression on the guests goes great.
Furthermore, another vital importance of grooming in hotel industry is that it enhances an efficient connection with both the co-workers as well as the guests coming to the hotel.
-
Compliance with safety and Health Regulations
This is one of the most vital importance of grooming in hotel industry. This is because adhering to the grooming standards in hotels is important to comply with the safety and health regulations while ensuring the well-being of both the guests as well as the hotel employees.
Grooming standards are highly essential in advancing the career of the employees while making the staff members become way more dedicated and confident which pushes them to better career opportunities.
-
Reflects the Organizational Values
Abiding by the grooming standards reflects the philosophies and values of the hotel while depicting to the guests that the organization is committed to maintaining the grooming standards while maintaining customer satisfaction throughout.
Chief Components of Grooming Standards for Front Office Hotel Staff
Paying attention to the grooming standards help the hotel staff feel way more confident than ever while creating a long lasting impression on the guests. In this regard, some of the vital and basic elements of grooming standards within the hospitality industry are:
- Tidy Hair.
- Breath.
- Expressions and body language.
- Makeup.
- Maintaining Uniform and grooming standards.
- Nails.
- Body fragrance.
Some additional grooming standards for front office staff members at the hotel are listed below:
- Taking showers regularly.
- Brushing your teeth twice.
- Keeping your hair clean by washing it frequently.
- Being mindful of hand hygiene by ensuring to frequently wash hands before and after touching the food, serving the guests, handling cleaning agents, using the washroom or handling raw meat.
- One of the most vital grooming standards for front office ladies is to wear minimal makeup while ensuring that the makeup isn’t too loud.
- Male staff members should have well trimmed beards and moustaches.
- Wearing comfortable and neat shoes.
The above-mentioned her some of the most vital grooming standards for hotel staff.
Tips to Consider Regarding Grooming Standards in Hotel Sector
Appearance is Important
Appearance is one of the most important grooming standards for a hotel staff member. The hotel staff members should always make sure that they look good and dress up for success. For men, they should always be in our business attire with a tie and a suit. On the other hand, ladies working in hotels should always wear dress pants, a suit or a formal dress with a blazer.
The clothing choices should always be formal and simple with colours, such as white, black or brown. This is among the most important grooming standards because your overall appearance will make a long-lasting impact on the guests. In this regard, you should always ensure that your outfit is well ironed and washed before you wear it. Avoiding tattoos, multiple piercings and coloured hair is highly essential.
Body Language
Being aware of the body language is one of the most vital grooming standards for hotel staff members such as front office staff and butlers. They should always be conscious about their body posture and how they conduct and present themselves in front of the customers and guests. Therefore, it is always very important to serve the customers with a smile while remembering that you represent the organisation you are working in and not only yourself. Being aware of how you walk or stand is vital. Do not lean on railings or walls. You should always ensure to walk briskly.
Positive Attitude
Always maintaining a positive attitude is one of the most vital grooming standards to be followed by the hotel staff members because they work in frontline jobs. Additionally, maintaining a positive attitude generally helps them to stay enthusiastic and confident enough in front of the guests. The tip here is to always adopt a learning approach while handling the guests in the most respectful manner which will make them always choose that particular hotel during need.
Personal Hygiene
This is one of the most vital tips for grooming standards to be maintained in the hotel industry. Taking care of personal hygiene is significant and that it should always look neat and clean and the breath must be fresh. A tip here is to always carry a box of mint to freshen up your breath whenever required. Furthermore, if you are a front office executive, then make sure to carry a cologne for smelling good.
Details on Grooming Standards for Men
Some of the most vital grooming standards for men are:
Hair
This is the most vital aspect of grooming standards for front office members of hotel staff. The hair should be efficiently trimmed and combed while not covering the forehead. In addition, no funky hairstyles or excessive styling via hair gels should be done for men. Long hair is also not allowed.
Moustache and Beard
Keeping both the beard and moustache clean shave is one of the most important grooming standards for front office male staff members at the hotel. The beard and moustache should be nicely trimmed to ensure a neat and clean look on duty.
Nails
Nails are one of the most vital things to consider within grooming standards for front office male staff members. The toe and hand nails for both the toes and hand should be clean and nicely trimmed and there should be no nail colour present.
Body and Breath Odour
One of the most important grooming standards for the hotel staff members is to maintain body and breath odour. This needs to be done by regularly brushing the teeth by rinsing the mouth with a good mouthwash. In addition, the breath of the hotel staff members should not smell alcohol, at any time. Good oral hygiene should be the top most priority of the hotel staff members. For maintaining the body odour, wearing mild and natural perfume, which is not much strong is recommended.
Footwear
Footwear is also one of the best grooming standards to be considered in the hotel industry. Wearing only those shoes provided by the Hotel along with the entire uniform is recommended. Further, it is recommended for the hotel staff members to wear a fresh pair of socks every other day to avoid bad odour. Safety shoes should also be worn by the cleaning as well as the kitchen staff at the hotel.
Details on Grooming Standards for Women
Some vital information on the grooming standards to be followed by women at the hotel industry are:
Hair
No bright coloured hair or fancy hairstyles are allowed for women within the hotel industry. Further, the hair should be combed backwards and nicely trimmed to avoid any kind of distraction. For female staff members having long hair, it is necessary to tie the hair into a neat bun while covering it via net tie. Curly hair for the women staff members should also be treated properly while making sure that they are smooth and frizz-free. This is one of the most vital grooming standards to be followed by women workers in the hotel.
Nails
Long nails for women working in the hotel industry is strictly prohibited. The nails should be shaped, client and trimmed properly. Further, only neutral shades of nail polish should be used on the nails and no nail extensions permitted on duty. Taking care of nails is the most important grooming standards to be followed while working in the hospitality sector.
Face
Considering grooming standards for the way you present yourself at work is highly required in the hotel industry. For this, the female workers, Aarti hotels should ensure to keep their makeup to the minimum by ensuring to use a minimalist amount of foundation, face cream and lipstick at all times. The eyeshadow and lipstick that are worn by the female employees at the hotel should be of neutral shades and heavy makeup for women is a big NO and should be avoided at all costs.
Jewellery
Wearing jewellery is not prohibited in the hotel industry. However, the female employees should only wear minimal jewellery. For instance, a simple bangle or ear studs should be worn at work. Further, among the different uniform and grooming standards applicable for female workers at the hotels, nose rings, large hoops and chunky jewellery are also a big No-no at work. Further, no diamond studded watches are allowed for women. The watches having only a simple leather or metal strap are permitted.
Uniform
The uniform and grooming standards should be followed by female workers at the hotel by ensuring that they have their full uniform, which is neatly ironed and cleaned. Further, the name badge is a vital part of the uniform and is among the most vital grooming standards to be applied on duty.
Footwear
Black or nude colure stockings are recommended to be paired with the uniform. One of the most vital grooming standards for women working in the hotel. Industry is to understand to wear black socks only with trousers and not with skirts. Further, medium or small heels are only permitted for women. Pencil heels should be avoided.
Body and Breath Odor
One of the last grooming standards to be followed by women in the hotel industry is to maintain their breath and body odour by rinsing and brushing the mouth regularly with a good mouthwash. In addition, antiperspirants and good perfumes and deodorants which are not too strong are recommended to be used by women working in the hotel industry.
Grooming Standards for Front Office Staff at Hotels
The grooming standards for front office Staff at the hotels should be such that they present themselves well in front of the guests coming both from local as well as regional places.
In this regard, the most vital grooming standards to be followed by front office workers is that the hair should be well groomed and the front office staff should possess extreme physical fitness because members in the front office desk, are generally required to stand for 8 to 10 hours on a daily basis which might take a toll on their body if they are not physically fit.
Furthermore, the grooming standards for front office staff members is to maintain their personal hygiene because they are the other first ones who will directly contact the guests. Therefore, it is extremely vital for them to ensure a positive image of the hotel by ensuring utmost cleanliness.
Another vital grooming standards that needs to be followed by the front office staff at the hotel is to change the socks or stockings daily to avoid bad odor. Further, people at the front office desk should always be aware of their posture and should ensure to walk briskly while walking straight.
Grooming Mistakes that Should be Avoided
When following grooming standards in hotels, there are several mistakes that should be avoided at all costs such as:
- Not trimming your hair properly. Not trimming or combing hair might lead you to appear dirty and untidy in front of your peers and guests which may cause degradation of your overall image.
- Fully grown and not properly trimmed beard should be avoided as well.
- Using ballerinas is restricted for women working in the hotel industry.
Final Takeaway
It is evident that taking care of your uniform and grooming standards while working in a hotel is extremely important. Not abiding by the uniform and grooming standards can hamper your organization’s name. Working in the hotel sector is not as easy as it is usually thought of. You should always make efforts to create a good impression while enhancing your career.
