The hotel industry has a lot going on—from taking care of guests to managing operations to improving the bottom line. And it takes all kinds of skills and roles to run a hotel successfully.
Think about it. When you stay at a hotel, you interact with the front desk agents checking you in, the housekeepers cleaning your room, and the servers bringing you room service. But behind the scenes, there are managers coordinating everything and ensuring you have a great experience. There are sales managers drumming up business, marketing managers running promotions, and revenue managers setting rates. And, of course, you’ve got the general manager overseeing the whole show!
Today advanced digital technologies have really changed how hotels operate, where managers have to stay on top of the latest innovations to serve guests better and improve productivity while monitoring costs and budgets at the same time. Competition is also fierce, so hotels are constantly thinking of ways to gain loyal customers and maximize revenue.
To score a management role, you’ll normally need at least a bachelor’s degree in hospitality, tourism, or business. Lots of on-the-job experience helps too. One may start as an assistant manager, supervisor, or department head and climb their way up to a leadership position. Remember that strong organizational, communication, and problem-solving skills are a must.
The opportunities for hotel managers are huge, especially with new properties opening worldwide every day. You could showcase your abilities at a small boutique hotel, a large chain, or even an ultra-luxury resort. However, the specific jobs within management depend on the size and type of hotel. In a smaller lodge, you’ll wear many hats, while mega establishments often need specialists in areas like events, cuisine, or spa services.
Today in this brief piece, we’ll discuss the top 20 types of hotel management jobs you can pursue and build a dream career in the hospitality sector. So, let’s begin.
1. General Manager:
Average Salary> $31,550 Per Year
As GM, you’re basically the head honcho, the captain of the ship. You’re steering everybody in the right direction to keep things shipshape.
The general manager is one of the top dogs with a big office and an even bigger job description. You’ll do everything from sniffing out ways to rake in more cash to hiring all the managers who keep the engine room humming. What about turning guests into raving fans or dealing with a cranky VIP? As GM, that’s your job too!
But don’t worry; huge responsibility comes with a large reward. GM usually means big bucks, especially if you land a gig at a swanky resort. And talk about job satisfaction—as GM, you’ll know you played a part in creating amazing getaways and memories for your guests that last a lifetime.
Of course, a job this massive has its challenges too. Long hours, demanding owners, crabby customers—you’ve got to take the good with the bad. And the keys to success are vision, versatility, and vigor.
2. Front Office Manager:
Average Salary> $40,500 Per Year
The Front Office Manager is one of the major types of hotel management jobs that many aspire to. Here you’ll be running the command center of the hotel: the front desk.
Your job is to keep operations running like a well-oiled machine and staff in tip-top shape, which includes training your front desk agents to greet guests with a genuine smile always, handle complaints with patience, deliver reminders with perfect timing, and make each guest feel special and valued. You’ll also need to monitor the activity schedule to ensure guests get VIP treatment from the second they arrive to the moment they check out.
So, if you’re a part hospitality pro, part morale booster, and part miracle worker, the Front Office Manager role will be your sweet spot!
3. Housekeeping Manager:
Average Salary> 4.8 LPA
If you’ve got an eye for detail and patience for perfection, Housekeeping Manager could be your calling and one of the top types of hotel management jobs that lots of hospitality professionals desire. You’ll make sure the whole place is spic-and-span, and every nook and cranny sparkle.
What you’ll basically do is rally your team of housekeeping pros, give them the tools and training they need to make each room shine, put together schedules and assignments, and do regular inspections to ensure standards are met. And when things get messy, stay calm, deal with complaints courteously, and take quick action to resolve issues efficiently.
The goal of a Housekeeping Manager is to keep the property pristine so each guest receives a spotless space to call their own. An immaculate property means five-star reviews, loyal customers, and management success for you!
4. Food and Beverage Manager:
Average Salary> 6.6 LPA
If food is your love language and beverage your passion, F&B Manager could be among one of the top types of hotel management jobs you can aim for. From restaurants to in-room dining, here you’ll supervise everything related to culinary operations in your establishment, ensuring an exceptional experience at every touchpoint.
Part of your job may include driving the culinary and service teams to create menus and events that dazzle guests, training staff in the fine art of delivering awesome foods and drinks and fostering relationships with suppliers to get the best and freshest ingredients.
Overall, make sure you provide a world-class culinary experience for your guests, and you’ll soon watch as happy guests become raving fans, five-star reviews roll in, and profits rise, all thanks to your leadership in the Foods and Beverages department.
5. Event Manager:
Average Salary> 3.9 LPA
Are organizing special events your jam? As Event Manager, you’ll plan the parties, galas, and grand openings people buzz about for ages.
You need to work with clients to determine the vision and budget for their event, use your creativity and organizational prowess to design an experience that will amaze guests. Manage vendors and staff, handle logistics, keep tabs on costs, and ensure everything’s executed to perfection. After the event, follow up to build goodwill and get constructive feedback.
With your unparalleled eye for detail and impact, this is surely one of the best types of hotel management jobs where you build memories and relationships that last well beyond the event. Through your passion and leadership, you inspire staff to achieve more, clients become lifelong fans, and your organization’s reputation soars—in short, you make dream events come to life!
6. Marketing Manager:
Average Salary> 6.5 LPA
Are you creative enough to dream up winning marketing campaigns and strategic enough to turn them into reality? Then you may be the perfect fit for the role of Marketing Manager, arguably considered amongst the top types of hotel management jobs.
As a marketing specialist, you’ll analyze the hotel’s vision and unique strengths to craft differentiated campaigns across channels from social media and advertising to partnerships and events. You also want to monitor their effectiveness, tweak as needed, and lead teams to execute seamlessly.
Remember, the right campaign inspires new and repeat guests, wins awards, and makes the brand famous! With marketing mastery and metrics magic, you’ll place the property at the forefront of people’s hearts and minds.
7. Sales Manager
Average Salary> 5.0 LPA
Got a knack for nailing the sale and driving big deals? As Sales Manager, you’ll pitch prospects and secure new business to boost revenue.
You’ll be expected to Study your hotel’s offerings and the competition to identify opportunities, build relationships with corporate clients and event planners through networking, calls, and site visits, propose enticing packages and promotions to reel in new guests, track leads, nail your sales targets, and push for the best rates you can swing. And when it’s time to seal the deal, use your charm and negotiation prowess to make clients an offer they can’t refuse.
To be a sought-after Sales Manager, one must have an enterprising spirit, the ability to read clients, and a hunger for closing five-star deals. Are you ready to start crushing sales records? Then the hospitality industry is waiting for you!
8. Reservation Manager:
Average Salary> 4.2 LPA
Do you love helping guests book the perfect stay? A Reservation Manager mainly leads the team handling all room reservations.
So your responsibilities will involve ensuring agents provide top-notch service across each channel, handling reservation requests swiftly and accurately, monitoring booking metrics, and making changes to optimize revenue, forecast occupancy, and staff scheduling. You should build rates around the demand to maximize yield and strategize discount offers that fill rooms without cannibalizing profits.
Your leadership must ensure streamlined operations guided by your analytical mind and deliver seamless service so the reservations department becomes a well-oiled machine and a key contributor to the business’s success.
9. Banquet Manager:
Average Salary> 4.8 LPA
Banquet Managers plan and direct catering for special occasions of all kinds. They meet clients, understand their needs, and design events within budget. They are also responsible for choosing menus, settings, entertainment, and decor for the perfect ambiance while administering staff so they deliver impeccable all round service.
As Banquet Manager, your passion, dedication, and enthusiasm for organizing events will produce memorable social gatherings and corporate occasions that people will remember for years.
10. Restaurant Manager:
Average Salary> 4.2 LPA
Love good food and keeping things running smoothly? Then a Restaurant Manager role could be perfect for you. You command daily operations to provide exceptional experiences for guests.
The Restaurant Manager sets budgets, orders supplies, and hires, trains, and manages staff so all goes well. They also create menus, ensure quality, and deal with problems. The job profile additionally includes marketing to new customers and utilizing resources efficiently to minimize waste and maximize profits.
This gig is for visionaries with mad skills in menu design, quality control, and profit generation for a restaurant. You need to keep standards sky high, deal swiftly with issues, and come up with ways to drive business in off hours. Your skill for delighting guests, maximizing results, and mentoring teams to new heights of achievement can make you a hospitality celebrity as a Restaurant Manager.
Are you ready to receive the reviews and rewards you deserve? The hotel’s dining scene awaits your magic touch, maestro!
11. Facilities Manager:
Average Salary> 6.0 LPA
Did you ever dream of being the mastermind behind it all? As Facilities Manager, you’ll ensure the hotel is in tip-top shape for a fantastic guest experience.
This role is for visionaries who geek out over-optimizing operations. You’ll control everything from lightbulbs to plumbing to security—any issue that could impact service, you’re on the case. Doing routine checkups, spotting what needs fixing or upgrading, leading maintenance crews, contractors, and staff, and finding ways to make systems more sustainable will be your everyday task, all while sticking to the budget and keeping quality sky-high, of course!
Does it sound like the perfect outlet for your optimization obsession? Come work your operational magic and transform the place forever.
12. Human Resources Manager
Average Salary> 6.6 LPA
As HR Manager, you’ll scout, score and keep the best of the best for the winning team.
Your part of your role will include landing rock star recruits, bringing new hires on board, and ensuring the crew stays stoked with sweet perks and benefits while keeping salaries competitive and arranging employee training so they can wow the guests.
Human Resources Managers create initiatives that help employees feel valued in the organization, achieve work-life balance, and pursue their passions. And with the right framework in place, you’ll have a crew committed to excellence and ready to provide five-star experiences guests remember.
Does shaping a world-class team sounds like your calling? Step into the role of HR Manager and showcase your prowess for attracting talent, fostering development, and cultivating workplace spirit.
Average Salary> 2.2 LPA
Do people know you say you’re a culinary genius with a rare expertise for delighting diners? Then you’re a born Chef who can efficiently orchestrate all food operations for a hotel, restaurant, or banquet.
While crafting menus and recipes to amaze your guests will be your ultimate goal, that’s not even 10% of your job! You will need to estimate needs and order supplies to minimize waste and lead kitchen crews in preparing meals that meet the highest standards of quality, consistency, and presentation, all while constantly enhancing techniques and streamlining work for maximum efficiency as well.
As you elevate the level of cuisine and service, so too will the prestige of the kitchen rise. Your team’s accomplishments will become the talk of the town, bringing new business and cementing the hotel as the place to experience gastronomic artistry within the region.
14. Sous Chef:
Average Salary> 5.5 LPA
Sous Chefs assist the Executive Chef in managing all back-of-house operations in preparing inspired dishes and overseeing line cooks and prep staff to ensure quality and consistency. They help to cut the frills from kitchen work processes for maximum productivity while upholding strict health and safety codes. Sous Chefs deputize for the Executive Chef as needed to craft demonstrations, lead banquet meals, or launch new menus.
In addition, you must keep the kitchen humming and standards intact when the Executive Chef is away to prove your ability to helm operations to position yourself as a natural successor. Are you ready to step up and help create dining experiences that bedazzle guests, ignite passion in culinary pros, and garner stellar reviews?
15. Casino Host:
Average Salary> $49,520 Per Year
Being a Casino Host is all about making personal connections. You’re the friendly face of the casino, greeting guests as soon as they walk in, answering questions, comping them meals or shows, or really getting to know their interests so you can offer VIP treatment tailored to what they love and making sure their experience is amazing.
As Casino Host, you explain the rules of all the games and watch over the tables and slots to make sure everyone’s following them. You meet with managers to develop ways to attract new players while keeping existing ones. You track how much guests are spending so you can reward them when they qualify for bonuses or the loyalty program. Part of the job is handling money—accepting cash and credit cards for gaming chips or slot play.
Overall, it’s a very social role. You get to engage with people, build connections, and make their experience so enjoyable they become regulars. If you love hospitality and gaming and thrive on personal interactions, this could be an ideal career where you provide VIP treatment to players and enhance the casino atmosphere. The rewards of repeat customers and a lively, engaged environment make all the bustle worthwhile!
16. Tour Guide:
Average Salary> 3.3 LPA
As a tour guide, crafting amazing adventures and sharing the local scoop should be your passion, where you plan customized itineraries based on interests, buy tickets ahead and have backup plans in case of issues. You must know the area like a local and becomes an engaging storyteller providing personalized experiences to make each tour unforgettable.
The job requires informing guests of the itinerary, scheduling visits, and staying on top of any changes. You gather gear, get familiar with the place and share insights with customers as you guide them by vehicle or on foot, keeping safety in mind, ensuring every tour is tailored to delight.
17. Front Desk Agent:
Average Salary> 2.7 LPA
If providing amazing customer experiences and a passion for hospitality drive you, this role could be very rewarding. Your ability to create a welcoming atmosphere, build rapport and personalize each interaction results in memorable stays and repeat guests.
You’re the first person guests see when they arrive and the last they speak to before leaving, so your role in making their experience enjoyable can’t be overstated. You inform guests about everything your hotel offers, like amenities, room types, rates, and payment options, get the details for their reservation, assign them a room that suits their needs, and answer any questions they have to make them feel well cared for from the start.
For group bookings or VIP guests, you go above and beyond by arranging any extras they need and customizing their experience—upselling upgrades or additional services when suitable to boost their satisfaction and the hotel’s profits. Coordinating with housekeeping and maintenance crews helps resolve any complaints or issues promptly and professionally.
Average Salary> 2.8 LPA
Their job is to ensure guests experience the best of the surroundings. With knowledge of all the area offers, the concierge provides recommendations tailored to the guest’s interests, whether it’s adventure, cuisine, culture, or scenery they’re after. They can score tickets to the hottest shows, book tours to must-see attractions, or make reservations at the finest restaurants.
Living like a local or seeking the road less traveled, the concierge knows how to personalize a guest’s adventure. Their little details and VIP access can turn a regular stay into a getaway people will never forget. Part planner, part hospitality hero, a concierge exists to connect guests with experiences beyond their expectations.
Average Salary> 1.8 LPA
Whether in the dining hall, restaurant, bar, banquet, or rooms, the waiter/server’s mission is simple: provide fantastic dining experiences. With menu knowledge and a knack for timing, they deliver the perfect meal.
Servers share daily specials and make recommendations to start. They take orders efficiently, submit them to the kitchen and serve each dish and drink at the ideal temperature with a smile. Anticipating needs like clearing empty plates or drink refills without being asked shows a dedication to delighting customers.
And when on room service duty, discreet, personalized service in a snap is their forte, making enjoying a private meal a luxurious convenience like no other. Part of a well-oiled machine, the waiter’s role may seem small, but their impact leaves a big impression.
20. Accounting Clerk
Average Salary> 2.2 LPA
If numbers are your thing, an accounting clerk could be an ideal role. While not glamorous, your work ensures the hotel’s financial health. You process employee expense reports, payroll, and taxes, balance accounts payable and receivable, and track what’s owed to vendors and clients to minimize errors.
While tasked with crunching lots of stats, figures, and spreadsheets, your organizational and problem-solving skill help keep finances in working order while resolving issues to safeguard the bottom line.
It may not seem like an exciting career path, but your diligent efforts behind the scenes enable exciting expansion opportunities. An accounting clerk holds many keys to sustainability and growth in the hotel and hospitality industry.
We hope this quick overview has given you a glimpse into the many opportunities waiting in the hotel industry. There really is something for everyone.
If you love engaging with people, jobs like concierge, waiter, or front desk agent let you connect with guests and create experiences of a lifetime. More behind the scenes? Consider roles like restaurant manager, banquet manager, accounting clerk, or chef. There you can work with efficient systems and maximize resources.
Whether you prefer steady routines or constant change, predictable roles or lots of variety, working solo or leading teams, the hotel industry has a perfect match for your abilities and style.
Here we’ve only scratched the surface but hopefully sparked your curiosity about the possibilities.